Returns and complaints

The consumer has the right to withdraw from the concluded contract without giving any reason within 14 days. It is counted from the date on which the Product became the possession of the Consumer.

To meet this deadline, it is enough to send a notice of withdrawal from the contract before the expiry of the time indicated above.

The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the Consumer’s statement on withdrawal from the contract, return to the Consumer all payments made by him, including the costs of delivery of the Product.

Complaints or withdrawals should be sent to the following address: kontakt@electricstudiosilesia.pl